Management Training & Career Skills Development

Soft Skills Training

Communication Skills

Understanding how we communicate is the first step to actively managing our daily business communication —which will result in increased efficiency, reduced conflict and a better performance within our team. To enable participants to communicate clearly and with impact, by improving their verbal and non-verbal communication style, as well as enhancing interpersonal skills. Communicating effectively will soon seem effortless. This business-orientated course is also helpful to those providing or selling a service to others, as well as people responsible for managing communication across teams and the organisation.


1 day

Upon completion of this course, participants are better prepared to:

  • Assess the vital role communication plays in organisation success
  • Understand the neuroscience behind communication and its practical significance
  • Understand your dominant thinking and communication style and the impact of this on those you interact with
  • Use this knowledge to pick up and appropriately respond to communication cues from others
  • Learn how to take appropriate "communication risks" that will help you to build longer term trust
  • Understand how communication styles influence the confidence in a business relationship
Communication Soft Skills Training Course

Aligned to Unit Standard 8647 at NQF L5

Communication Skills Course Enquiry

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+27 (0)72 172 4488


Port Elizabeth

Eastern Cape, South Africa
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